vectena Systems · Payments · Marketing · AI staff

Florida systems integrator for small business Connect your systems. Build in payments. Grow your customers. Put AI to work.

We connect the software you already run, wire secure card payments into your website and point of sale, build the site and marketing that bring customers in, and staff your front desk and back office with AI assistants we run for you. Flat monthly fees. Your data stays in your own accounts.

Built on more than 20 years of hands-on ERP and point-of-sale integration experience.

One connection, every system
Your website, phone, email and chat

Where customers reach you, and where leads, bookings and questions arrive.

In the middleVectena bridge and AI staff

Reads your systems, drafts the work, waits for your approval before anything changes.

The systems you already run
Point of sale and card paymentsAccounting and invoicingCalendar, bookings and dispatchInventory, ERP and legacy software

Every write to your systems waits for a person's approval. Assistants never move money.

Your data stays yours

Every client runs in their own accounts, on hardware we control. Nothing is built that you cannot take with you.

A person approves every change

Assistants read, draft and propose. Writes to your systems, refunds and anything that moves money wait for a human.

Work, not promises

We promise the listed work each month and a one-page report. Never a ranking, a lead count or a sales figure.

Pay

Card payments, built into your business

Vectena is the integrator. Fiserv processes the cards through our merchant-services partner, Port City Payments. Your money goes straight to your bank account; we never see or store card numbers. One account covers your website checkout, stored cards and repeat billing, countertop and handheld devices, and your existing software.

Processing rates and device prices are quoted in writing by Port City Payments, not by Vectena. Designed so card numbers go straight to your processor. How the payments partnership works →

Who we build for

Small businesses that run on their systems

  • Retail shops
  • Restaurants, bars and cafés
  • Tour, dive and water-sports operators
  • Home and field services
  • Online stores
  • Professional practices
  • Lodging and property

How it works

Four steps from audit to care

The full process →
01

Audit

Half a day with your systems and a written plan: what connects, what it costs, what we promise.

02

Build

We build and test on our own systems first, in your own accounts, so nothing live is disturbed.

03

Go live

Every function is checked with you before it moves to 24/7 hosting. You approve the switch.

04

Care

Monitoring, backups, updates and a one-page report every month. Marketing runs alongside.

Plans

Plans that start small

All plans and project pricing →

Care

$99/ month

No setup fee

For any business with a site or portal that must stay up.

  • Hosting, automated 24/7 monitoring and a status page
  • Backups, updates and renewals
  • Email records and Google Workspace admin, up to 3 seats
  • 30 minutes of edits and a monthly health report

Growth In pilot

$799/ month

$1,500 setup

For a business that needs new customers every month.

  • Everything in Presence
  • Local SEO and service-area pages
  • 12 posts a month on up to three networks
  • Monthly newsletter
  • Quote and booking assistant, fast lead follow-up
  • One industry module · 250 texts

Limited availability.

Front Desk

$399/ month

$1,500 setup

For a business losing calls and messages.

  • Website chat assistant, day and night
  • Missed-call text-back
  • Phone answering assistant (pilot)
  • 500 voice minutes and 500 texts

Phone answering is a pilot.

Setup fees apply. Founding-client offer (first three clients): 50% off setup on a 12-month term. Usage beyond the included minutes and texts is billed as its own line. Every price, on one page →

Contact

Talk to us

Tell us what you run and what is slowing you down. We reply within one business day with next steps, and the first conversation is free.

Ava, our AI assistant, answers this number and passes your message to the team, who reply within one business day.

Serving small businesses across Florida.

Calls may be answered by an AI assistant and are recorded and transcribed; staying on the call is your agreement. A backup AI provider under contract can answer if our system is down, and it can be switched off for your account. See the AI and call recording notice.

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